Question 1

What is the warranty period?

Accepted Answer

Money Back Guarantee – 6-months on LaserComb/LaserBand/Laser Cap Devices

At Hairmax®, we care. We want you to be completely comfortable with your purchase and satisfied with your device. With our 93% success rate, most HairMax® users see noticeable benefits within 4 - 6 months of consistent usage. We are so confident in the effectiveness of our devices, that we back it up with a 6-month money back guarantee (less a 20% return shipping and handling fee off the purchase price).

LaserComb, LaserBand and Laser Cap Devices – can be returned within 6 months of date of delivery. 20% return shipping and handling fee will apply on the total purchase price of the device. (Please note that, if you are purchasing a Hairmax® laser device using a payment plan, the 20% return shipping and handling fee will be assessed on the full purchase price value of the laser device, and not on any individual payment(s) that you may have already made.) This money back guarantee is effective from the date of delivery.

You will be required to obtain a Return Merchandise Authorization (described below) and pay for the return shipping costs and the 20% return shipping and handling fee. Please note that only orders placed directly through Lexington International are eligible for the money back guarantee. Shipping fees on orders placed and shipped are non-refundable.

Question 2

Does this product made in USA manufacturer labour ?

Accepted Answer

Hello Rossi,

All HairMax devices are manufacturer in USA - Boca Raton FL. We have international partners in Taiwan East Asia for the device Batteries / controllers. Should you have any questions please do not hesitate to contact our customer service department directly at 561-314-2430.

Question 3

Do you remove the plastic liner before use?

Accepted Answer

The Plastic liner is part of the device. We do not advice on removing the following item. Should you have any questions please do not hesitate to contact a HairMax specialist directly at 561-314-2430.

Question 4

Medical grade laser or “high quality laser”? Why dies the chart for this cap say “high quality laser” instead of “medical grade” like the other caps?

Accepted Answer

Hello Richard,

The RegrowMD272 first-generation high-quality laser ( LLLT ) Low Laser Light Therapy. The RegrowMD Laser 272 MEDICAL DEVICE works through the process of Photobiostimulation, delivering low level laser therapy (LLLT) to your hair follicles to activate them for stronger hair growth. RegrowMD Laser Therapy can help promote hair growth in five different ways.

1. Increases the production of ATP (Adenosine Triphosphate) which provides energy to the hair follicle.
2.Helps stimulate and stabilize certain protein levels. When protein synthesis improves cell permeability, it allows the cells to accept nutrients and oxygen.
3. Increases blood circulation providing a greater flow of vitamins, nutrients & oxygen to the hair follicle encouraging growth. Helps remove waste such as DHT, a main contributor to hair loss.
4. Stimulates cell proliferation within the follicle enabling it to enter the growth phase and reproduce new cells to grow new hair. This new thicker hair (terminal hair) replaces the thin, wispy hairs (miniaturized hair) of pattern hair loss.
5. Helps reduce inflammation of the hair follicle, which contributes to the miniaturization process that occurs with hair loss.

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HairmaxLaser Cap 272 (FDA Cleared), RegrowMD, Improved Battery Design, Hair Loss Treatment for Men & Women, 100% Medical Grade Lasers Full Scalp Coverage For Thinning Hair & Balding

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