USB 3.0 and Type-C External Bluray Drive, External Bluray CD DVD Burner and blu ray Player for pc, Blu Ray Disc Reader Compatible with Windows XP/7/8/10, Laptop, Desktop, MacOS for MacBook

Kudos to MthsTec for standing behind their product!Out of the box this external Bluray drive did not work as expected. I had inconsistent results with my DVDs and Blu-ray discs and could figure out the problem. MthsTec offered to send me a new drive to see if that would fix the problem. The new drive didn't do much better. However, I found that the drive (which shows up as "Matshita BD-MLT UJ240ES USB Device" on my system) was set to DVD Region 2, and for my use I needed to change it to DVD Region 1. I did that, and now have no problems reading the discs.I also noted that the Windows 10 driver on my system for this drive (cdrom.sys) is as follows:Provider: MicrosoftDriver Date: 6/21/2006Version: 10.0.18362.1This seems like a very old driver, so if anyone comes across something better please let me know.Last, the instructions for this drive talk about the micro USB cable hooked up for power, but it seems to work fine without it. MthsTec recommends connecting the power cable during use, so the choice is yours, I guess.Overall, I am happy with the product and the customer experience. MthsTec cares about supporting their product and this really does matter.1. I found that the drive (which shows up as "Matshita BD-MLT UJ240ES USB Device" on my system) was set to DVD Region 2, and for my use I needed to change it to DVD Region 1. I did that, and now have much fewer problems reading the discs. However, the playback on some DVDs is "choppy" and it is not good video. I am still looking into this.2. The Windows 10 driver on my system for this drive (cdrom.sys) is as follows:Provider: MicrosoftDriver Date: 6/21/2006Version: 10.0.18362.1Is this correct? It seems like a very old driver.3. Not related to the problems I am having, but do I need to have the micro USB cable hooked up for power? The drive seems to work just fine without it.

I'm extremely unhappy with my purchase of this drive. The build quality is quite flimsy, and it should be a red flag to any potential buyers that the USB cable is hard wired to the device, it's not detachable or replaceable. Adding to this questionable design choice is the fact that in order to get the drive to lie flat on a desk, you have to bend the USB cable sharply to get it to fit into a little recess that's been cut out of the frame. Pretty brutal treatment for a cable you can't replace.I suppose I could live with these things since I don't have a lot of physical media these days and this isn't a device I expected to be using often, but the biggest problem is the drive's performance. The few times it worked, everything was fine. No read errors, playback was great... but that's when it worked. Most of the time, the drive seemed to be unaware that a disc had been inserted. It would briefly spin up, spin down, spin up again, spin down, or worse, it would just do nothing. Sometimes it would read the disc upon insertion, but playback or ripping would immediately fail with a "no disc inserted" error.Strangely, another problem was that even though the drive behaved as though no disc had been inserted, it would also refuse to unmount the disc and open the drive bay, whether triggered via software or the physical eject button on the drive. I can't tell you the number of times I had to paperclip this thing to retrieve a disc from the drive. Sometimes I could get the drive to behave by dropping a heavy book on the desk right next to it--the drive seemed to "wake up" and read the disc with no problems after that. But I'm not spending $90 on something where you have to "jiggle the wires" to get it to work properly. That's just pathetic.Given the number of similar complaints I've read about this thing, I have no confidence that a replacement unit will perform any better. Any company that lets this many defective units off the production line isn't getting my money. If you're feeling lucky and want to gamble that maybe you'll receive one of the good ones, then go for it--it's a good price point, and other people seem happy with theirs--but I'd advise you to keep looking.